Association of Chartered Certified Accountants (ACCA) Certification Practice Test

Which of the following best describes specialization in business organizations?

1. Broadening roles of employees

2. Focusing on a narrow set of tasks or skills

3. Eliminating job titles

4. Equipping all employees with multiple skills

The correct answer is: Focusing on a narrow set of tasks or skills

Specialization in business organizations refers to the practice of employees focusing on a narrow set of tasks or skills to increase efficiency, productivity, and expertise in specific areas. This approach allows individuals to become highly proficient in their designated roles, contributing to the overall effectiveness of the organization. By concentrating on specific tasks, employees can master those skills, leading to heightened quality and performance of work. In contrast, broadening roles of employees, eliminating job titles, or equipping all employees with multiple skills does not align with the concept of specialization. Instead, those practices encourage versatility and generalization within the workforce, which can be beneficial in certain contexts but does not encapsulate the essence of specialization. The emphasis on a concentrated skill set is what characterizes specialization, making it essential for organizational success in complex or technical environments.