Association of Chartered Certified Accountants (ACCA) Certification Practice Test

Which managerial roles are associated with the decisional role in Mintzberg's model?

1. Monitor, disseminator, spokesman

2. Improver/changer, disturbance handler, negotiator

3. Leader, liaison, figurehead

4. Resource allocator, mentor, planner

The correct answer is: Improver/changer, disturbance handler, negotiator

In Mintzberg's managerial roles framework, the decisional roles are specifically designed to encompass the responsibilities that involve making choices and determining the direction of the organization. The roles of improver/changer, disturbance handler, and negotiator align with the decisional category because they focus on the key aspects of decision-making in various scenarios. The improver/changer role involves initiating and implementing changes to enhance organizational performance, capturing the essence of making strategic decisions. The disturbance handler role denotes a manager's responsibility to address unexpected issues and conflicts as they arise, which often requires quick and effective decision-making. Finally, the negotiator role signifies a strategic position where managers engage in negotiations to allocate resources, settle disputes, and create agreements that further the organization’s objectives. These roles highlight the need for managers to not only make decisions but also adapt to change and navigate complex situations effectively, emphasizing the nature of decision-making inherent within the decisional roles of Mintzberg's model.