Association of Chartered Certified Accountants (ACCA) Certification Practice Test

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What was Mintzberg's perspective on management?

Management is primarily about adhering to a strict set of rules.
The managers' work relies more on judgement and intuition than on planning.
Planning is the most critical skill for a successful manager.
Management can be automated using technology.

The correct answer is: The managers' work relies more on judgement and intuition than on planning.

Mintzberg's perspective on management emphasizes the dynamic and nuanced nature of managerial work. He highlighted that managers frequently operate in unpredictable environments where fixed rules and procedures are insufficient. In this context, reliance on judgment and intuition is vital, as these allow managers to navigate complex situations and make informed decisions that may not align with strict planning processes. This view aligns with Mintzberg’s detailed observation of managerial roles, which include interpersonal, informational, and decisional categories that underscore the importance of adaptability and situational awareness over rigid adherence to protocols. This perspective reflects the reality that management involves not only structured planning but also the ability to respond effectively to changing circumstances, where intuition and personal judgment become crucial tools for success.