Association of Chartered Certified Accountants (ACCA) Certification Practice Test

What type of skills are included in interpersonal skills?

1. Technical abilities

2. Communication and relationship skills

3. Financial and budgeting skills

4. Analytical and reasoning skills

The correct answer is: Communication and relationship skills

The correct answer focuses on communication and relationship skills, which are fundamental components of interpersonal skills. Interpersonal skills refer to the abilities that facilitate effective and positive interaction between individuals. This includes the capacity to communicate clearly, listen actively, show empathy, and build strong relationships with others. Effective communication encompasses verbal and non-verbal cues, which are crucial in conveying messages accurately and fostering understanding in personal and professional interactions. Relationship skills involve the ability to work collaboratively, resolve conflicts, and build rapport, all of which are essential for successful teamwork and networking. In contrast, technical abilities are more specific to specialized knowledge or skills needed to perform certain tasks, while financial and budgeting skills relate directly to managing finances and analyzing economic data. Analytical and reasoning skills involve critical thinking processes to solve problems but do not inherently emphasize the human interactions that interpersonal skills prioritize. Therefore, the focus on communication and relationship skills distinctly aligns with the broader definition and relevance of interpersonal skills in various environments.