Association of Chartered Certified Accountants (ACCA) Certification Practice Test

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What role is NOT included under the category of Interpersonal Roles according to Mintzberg?

  1. Leader

  2. Monitor

  3. Figure head

  4. Liaison

The correct answer is: Monitor

In the context of Mintzberg's managerial roles, the role not included under interpersonal roles is the monitor. Interpersonal roles are focused on interactions and relationships with others, which are essential for motivating and leading teams. These roles emphasize the social aspect of management, where a manager acts as a leader, a figurehead, or a liaison. The leader role involves directly managing and motivating employees, while the figurehead represents the organization in a ceremonial capacity, fulfilling social and legal responsibilities. The liaison role focuses on networking and building relationships with external parties, such as stakeholders and other organizations. On the other hand, the monitor role falls under the category of informational roles. This involves seeking out information, analyzing data and trends, and staying informed about the internal and external environments affecting the organization. This role is more about gathering and processing information rather than engaging with people in an interpersonal context. Therefore, the monitor does not fit within the interpersonal roles, distinguishing it clearly from the other options presented.