Association of Chartered Certified Accountants (ACCA) Certification Practice Test

What is one of the basic points derived from the Hawthorne Studies regarding informal groups?

1. They are often overlooked in management

2. They have the power to influence motivation

3. They are irrelevant to productivity

4. They prefer structured environments

The correct answer is: They have the power to influence motivation

One of the fundamental insights from the Hawthorne Studies is that informal groups within a workplace possess significant influence over an individual's motivation and behavior. The research revealed that social dynamics and relationships among workers can have a profound impact on how they perform their tasks. When individuals are part of informal groups, they develop a sense of belonging and camaraderie, which can enhance their engagement and satisfaction at work. This motivation comes not just from formal incentives or directives imposed by management, but also from the support and expectations of their peers. Understanding this influence is crucial for managers, as fostering positive informal relationships can lead to increased productivity and improved workplace morale. The studies highlighted that acknowledging and harnessing the power of informal groups can be more effective than conventional management strategies focused solely on formal structures and controls. Thus, recognizing the role of these groups and their ability to motivate employees is a key takeaway from the Hawthorne Studies.