Association of Chartered Certified Accountants (ACCA) Certification Practice Test

What defines a 'Machine bureaucracy' in Mintzberg's framework?

1. High flexibility and low control

2. Standardized processes with multiple layers of management

3. Decentralized authority and informal procedures

4. Format for creative and adaptive work environments

The correct answer is: Standardized processes with multiple layers of management

In Mintzberg's organizational structure framework, a 'Machine bureaucracy' is characterized by standardized processes and formalized rules. This structure often involves multiple layers of management that ensure efficiency and consistency in operations. Machine bureaucracies are common in large organizations that require stable and predictable outcomes, as the heavy reliance on standardized procedures allows tasks to be performed uniformly across various functions. The multiple management layers are essential for maintaining control and ensuring that employees adhere to established processes, which minimizes variability and enhances reliability. This environment is well-suited for tasks that can be easily defined and standardized, such as manufacturing or other routine operations. While the emphasis is on control and standardization, agility and flexibility tend to be limited, contrasting with other organizational structures that prioritize adaptability and informal interactions.