Association of Chartered Certified Accountants (ACCA) Certification Practice Test

What are the three managerial roles identified by Mintzberg?

1. Leader role; planning role; decisional role

2. Interpersonal role; information processing role; decisional role

3. Analytical role; operational role; interpersonal role

4. Decisional role; motivational role; resource allocation role

The correct answer is: Interpersonal role; information processing role; decisional role

The correct identification of the three managerial roles according to Mintzberg is best represented by the interpersonal role, information processing role, and decisional role. Mintzberg categorized managerial roles into three main groups: interpersonal, informational, and decisional roles. The interpersonal role includes tasks that involve interaction with others, such as being a figurehead, leader, or liaison. This role emphasizes the importance of networking and relationship-building within an organization. The informational role focuses on the manager's responsibility to acquire and disseminate information. This involves being a monitor of information, a disseminator of relevant data to team members, and a spokesperson for the organization’s interests. The decisional role encompasses activities that involve making significant choices that affect the organization's direction, resource allocation, and conflict resolution. Managers in this role are expected to engage in problem-solving and strategic decision-making. Understanding these roles provides insight into how managers effectively perform their duties and contribute to the organization’s success.