Association of Chartered Certified Accountants (ACCA) Certification Practice Test

What are the four identified patterns of communication according to Leavitt?

1. Circle, square, triangle, wheel

2. Y, wheel, circle, chain

3. Chain, concentric, radial, network

4. Vertical, horizontal, diagonal, linear

The correct answer is: Y, wheel, circle, chain

The four identified patterns of communication according to Leavitt are Y, wheel, circle, and chain. This classification represents different ways in which communication can flow within an organization. The Y pattern resembles a hierarchical structure with a single leader or node that distributes information to multiple subordinates, allowing for both centralized and decentralized communication. The wheel pattern has a central hub that communicates with all other members, creating a scenario where all communication must pass through the central figure, which helps in maintaining control but can also lead to bottlenecks. The circle pattern facilitates communication among individuals located at the same level, promoting collaboration and potentially leading to more democratic discussions. The chain pattern depicts a linear flow from one person to another, which can be more formal but may lack flexibility and quick adaptation. These communication structures illustrate how information can be disseminated and make it easier to understand the dynamics within an organization, which is essential for effective teamwork and operational efficiency. Understanding these patterns helps organizations design their communication structures based on their specific needs and goals.