Association of Chartered Certified Accountants (ACCA) Certification Practice Test

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Under which category does the role of Monitor fall according to Mintzberg's framework?

Interpersonal Roles
Decisional Roles
Informational Roles
Technical Roles

The correct answer is: Informational Roles

In Mintzberg's management roles framework, the role of Monitor falls under the category of Informational Roles. This is because the Monitor is responsible for gathering and analyzing information from various sources, which is critical for understanding the internal and external environments of the organization. The Monitor observes and listens to information about industry trends, market developments, and internal reports, which helps in making informed decisions. This role emphasizes the importance of being aware and up-to-date, acting as a critical source for the manager to guide strategic planning and operational effectiveness. While other roles, such as Interpersonal Roles, involve interacting with people and Decisional Roles focus on making decisions based on the information gathered, the Monitor's primary function is specifically about acquiring and processing information, establishing it firmly within the Informational Roles category.