Association of Chartered Certified Accountants (ACCA) Certification Practice Test

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In what area does "Motivating and communicating" fall under Drucker's management functions?

  1. Managing finances

  2. Managing workers and work

  3. Managing resources

  4. Managing objectives

The correct answer is: Managing workers and work

The area of "Motivating and communicating" falls under managing workers and work because it directly relates to how managers interact with employees to foster a productive work environment. Drucker's management functions emphasize the importance of effective communication and motivation as key components in enhancing employee performance and satisfaction. When managers motivate their teams, they help to boost morale, increase engagement, and promote a sense of belonging, which ultimately leads to higher productivity and better results. Managing workers and work encompasses not just the organizational and operational aspects but also the human element, which is vital for successful management. In this context, motivating employees involves understanding their needs, recognizing their accomplishments, and creating an environment where they feel valued. Communication is equally important as it ensures that everyone is aligned with the company's goals and expectations, facilitates collaboration, and helps resolve any issues promptly. While other choices mention various aspects of management, such as finances, resources, and objectives, motivating and communicating specifically targets the interpersonal dynamic between management and employees, making it a fundamental part of managing workers and work.