Association of Chartered Certified Accountants (ACCA) Certification Practice Test

In job enrichment, what is typically increased?

1. Compensation

2. Interaction

3. Responsibility and challenge

4. Routine Tasks

The correct answer is: Responsibility and challenge

In job enrichment, the primary focus is on increasing responsibility and challenge in an employee's role. This approach is designed to enhance motivation and job satisfaction by providing employees with greater control over their work and the opportunity to engage in more meaningful tasks. By increasing responsibility, employees are empowered to take ownership of their work, which can lead to more innovative thinking and a higher sense of achievement. In addition to enhancing responsibility, challenging tasks stimulate the employee's skills and abilities, pushing them to grow professionally. This combination typically leads to a more engaged workforce and can significantly improve productivity, job satisfaction, and retention rates. The other choices do not align with the core principles of job enrichment. For instance, while compensation can play a role in employee motivation, it does not directly lead to job enrichment. Increased interaction might refer to teamwork or collaboration but does not capture the essence of job enrichment focused on task variety and autonomy. Routine tasks, on the other hand, would counter the objectives of job enrichment, as the aim is to reduce monotony and encourage more engaging and varied work.