Association of Chartered Certified Accountants (ACCA) Certification Practice Test

In a Machine Bureaucracy, who is the dominant component?

1. Strategic Apex

2. Techno Structure

3. Middle Line

4. Support Staff

The correct answer is: Techno Structure

In a Machine Bureaucracy, the dominant component is the Techno Structure. This component plays a crucial role in standardizing the work processes and ensuring that tasks are performed efficiently and uniformly. The Techno Structure includes various roles like analysts, engineers, and other specialists who focus on creating and maintaining systems and procedures that govern operations. Their primary function is to design workflows, policies, and methodologies that minimize variability and enhance predictability in an organization. This characteristic is fundamental to Machine Bureaucracies, where emphasis is placed on control and efficiency through well-defined processes. As a result, the Techno Structure is essential in defining how the organization operates and performs, making it the dominant component in this type of organizational structure. In contrast, while other components like the Strategic Apex, Middle Line, and Support Staff play significant roles, they do not have the same level of influence over the core procedures and systems that are characteristic of a Machine Bureaucracy.