Association of Chartered Certified Accountants (ACCA) Certification Practice Test

The terms monitor, disseminator, and spokesman are part of which of Mintzberg's managerial roles?

1. Decisional role

2. Interpersonal role

3. Information processing role

4. Operational role

The correct answer is: Information processing role

The terms monitor, disseminator, and spokesman are categorized under the information processing role in Mintzberg's model of managerial roles. A manager fulfilling these roles is primarily focused on gathering, analyzing, and disseminating information. As a monitor, a manager constantly searches for relevant information from both internal and external sources, ensuring they are aware of the factors affecting their organization. The disseminator role involves sharing this information with team members to ensure everyone is informed and aligned with organizational objectives. Lastly, in the spokesman role, a manager represents the organization to external stakeholders, conveying information about the organization to external audiences and thus enhancing its image and credibility. This information processing role is crucial in enabling managers to make informed decisions and lead effectively, as it underscores the importance of communication and information-sharing in management. The other options, while significant in their contexts, do not directly encompass the combination and focus of these specific roles.