Association of Chartered Certified Accountants (ACCA) Certification Practice Test

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In Mintzberg's framework, who is responsible for ensuring that an organization follows its mission?

  1. Top level executives

  2. Middle managers

  3. Operating core employees

  4. Support staff

The correct answer is: Top level executives

In Mintzberg's framework, top-level executives play a crucial role in ensuring that an organization adheres to its mission. These executives, which include positions such as the CEO and other senior leadership, are primarily responsible for defining the organization's overall goals, vision, and strategic objectives that align with the mission. Their leadership involves making high-level decisions, creating policies, and setting the direction for the organization, which helps maintain focus on its mission. They are also tasked with communicating this mission throughout the organization and ensuring that all levels of management and staff understand and work towards these objectives. This overarching responsibility is essential because it ensures that the organization evolves in a manner consistent with its foundational purpose, which is a critical aspect of organizational success. The other groups, such as middle managers, operating core employees, and support staff, each have their distinct roles that contribute to the overall functioning of the organization. Middle managers implement policies set by top executives and facilitate communication between the top level and the operating core. Operating core employees carry out the day-to-day functions necessary for the organization to run, while support staff provide essential services that enable the organization to function efficiently. However, it is the top-level executives who ultimately hold accountability for ensuring that the organization remains aligned with its